Sand Block Puzzle Privacy Policy
This policy explains what information Sand Block Puzzle (the "App") and the services it uses collect, how it is used and the choices you have. The App is a casual offline game; it has no accounts, chat or social features, and it does not ask for your name, email address, contacts, photos, camera, microphone or precise location.
Information processed
- Device and app information: device model, operating system version, language, country/region derived from settings or IP address, app version and install source.
- Identifiers: the Android advertising ID (where permitted), the Firebase app instance ID and a random installation ID generated by the App.
- Gameplay and usage events: for example game start, level start/complete/fail, scores, settings changes and ad events. These are used for game balance, crash and quality analysis and statistics.
- Advertising data: ad requests, impressions, clicks, ad revenue estimates and consent status.
- Push messaging: a Firebase Cloud Messaging token used to deliver game reminders and update notices, and the notification permission state.
- Purchases: if you subscribe to the optional weekly ad-free plan, Google Play processes the payment. The App receives the subscription state and an order ID from Google Play; it never receives your payment card details.
How the information is used
- To run the game, keep your progress and settings on your device, and restore your subscription.
- To show ads that fund the free game, limit how often they appear, measure their performance and prevent fraud.
- To send reminders and update notices if you allow notifications.
- To understand how the game is played, fix problems and improve levels and features.
Third-party services
The App uses the following services, which process data under their own privacy policies:
- Google AdMob and the Google User Messaging Platform (ads and consent) – policies.google.com/privacy
- Google Firebase (Analytics, Cloud Messaging) – firebase.google.com/support/privacy
- Google Play services, Google Play Billing, in-app review and in-app updates – policies.google.com/privacy
- Our own statistics and configuration server (app.hilloplay.com), which receives the gameplay, ad and app events listed above together with the installation ID.
AdMob may also use mediation partners to fill ads. Ads in the App are limited to content suitable for general audiences.
Consent and your choices
- Where required (for example in the EEA, the UK and Switzerland), the App asks for your consent before personalized ads are shown, using Google's consent message. You can change your choice at any time from the App's privacy options or by reinstalling the App.
- You can reset or delete your advertising ID, or opt out of personalized ads, in your device settings (Settings › Google › Ads / Privacy › Ads).
- You can turn notifications off in the App's system notification settings.
- The optional weekly subscription removes ads; you can cancel it at any time in Google Play (Payments & subscriptions).
- Game progress is stored only on your device. Uninstalling the App removes it.
Data retention and deletion
Event data on our server is kept only as long as needed for statistics and is stored without your name or contact details. To ask for deletion of data linked to your installation, email [email protected] with the App name; we will respond within 30 days.
Children
The App is a general-audience game and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.
Security
Data is transmitted over encrypted connections (HTTPS). No method of transmission or storage is completely secure, but we take reasonable measures to protect the information we process.
Changes
We may update this policy as the App changes. The effective date above shows the latest version.
Contact
WEN QIAO YUN · [email protected]